Terms and Conditions

Terms & Conditions

About Us

AR Fishing & Hunting Supplies are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contact us page. 

Our Contact details:
AR Fishing & Hunting Supplies
Fort William, Highland, Scotland

Email: sales@arfishing.co.uk 


All material is © copyright of AR Fishing & Hunting Supplies

 
 

 

Our Online Returns Policy

*Please Note* The following applies only to goods purchased online or by mail order.

At AR Fishing & Hunting Supplies we want you to be satisfied every time you shop with us so we make our returns policy simple. Goods for return or exchange must be sent back to us within 14 days of receipt. DVDs and CD ROMs may only be returned for replacements of original order. Simply send returns back to us at the address below via a secure Post Office service. (Royal Mail Special Delivery service recommended). Upon receipt of the goods we will, send replacement goods or issue a full refund for the price of the goods returned. Our only stipulation is that they are in a saleable condition, in other words;

* The tags have not been removed
* The garment or tackle item has not been used, worn or damaged
* The item is returned in its original packaging undamaged
We will issue the refund (or send out an exchange) within 30days, and you will see the credit after approximately 3 or 4 working days. Although we issue the credit straight away it takes this length of time to work its way through the banking system (some building societies can take up to 10 days). 
Where Faulty or Damaged goods are received please contact the store on 07449 755 730 within 30 Days of receipt; or email returns@arfishing.co.uk
All items that are dirty and/or wet will be will be retuned un-repaired at your cost, before even being evaluated.
 
 

Guidance & Notes

* No delivery charge on exchanges if you send the item back to us through the post(UK Only).
* AR Fishing & Hunting Supplies will only reimburse return p&p costs for up to 10 days after purchase
* Please ensure that you wrap the package securely
* Refund does not include your cost of the original postage and packaging or return post if the goods are not damaged or faulty.
* Please ensure that line is removed from all reels as they will not be replaced/returned
* Please note that for your own security we advise that you send goods back using a service that can be tracked.
* We cannot be held responsible for packages lost or damaged in the post when being returned to us
* Royal Mail special delivery insures the goods up to £500
* AR Fishing & Hunting Supplies will not be held liable for Consequential Loss or damages
* Except where the goods you return are faulty or damaged, the cost of returning the goods to us is your responsibility
* This does not affect your statutory rights as a consumer
* Advice given by staff members regarding Sizes and fitting of items is their personal opinion. We will measure and advice to the best of our knowledge but the final decision is yours. 
* Please do not return goods wet as we cannot accept these for return

 

Our next Winner, in it to win it competitions:

 
  1. Qualifying Persons
  • AR Fishing and Hunting Supplies  (‘Promoter’, ‘our(s)’) operates various competitions resulting in the allocation of prizes in accordance with these terms and conditions on the website (‘Prize’ or ‘Prizes’) www.arfishing.co.uk (the ‘Website’) – (each and all such competitions being referred to herein respectively as the ‘Competition’ or ‘Competitions’).
  • Competitions are open to persons aged 16 or over anyone within the United Kingdom of Great Britain.
  • The Promoter reserves the right to close a Customer’s account at any time, if they feel the Customer is abusing the services, being abusive to other Customers or staff or they have the belief that it is not genuinely the Customer that is entering.
  • The Promoter reserves the right to refuse a Customer’s Entry at the Promoter’s own discretion.

 

  1. Legal terms
  • By entering a Competition the entrant (‘Entrant’, ‘you’, ‘your(s)’ and/or ‘Customer’) will be deemed to have legal capacity to do so, you will have read and understood and accepted these terms and conditions and you will be bound by them and by any other requirements set out in any of the Promoter’s related promotional material.
  • Competitions are governed by Scottish law and all and/or any matters or disputes relating to the Competition will be dealt with and/or resolved under Scottish Law and the Courts of Scotland shall have exclusive jurisdiction.
  • In the event that you participate in a Competition online via the Website, and by accepting these terms and conditions you hereby confirm that you are not breaching any laws in your country of residence regarding the legality of entering our Competitions. The Promoter will not be held responsible for any Entrant entering any of our Competitions unlawfully.

 

  1. Entry into Competitions
  • Competitions may be entered via our Website. Multiple Competitions may at times be operated simultaneously by the Promoter and each Competition will have a specified Prize.
  • Availability and pricing of Competitions is at the discretion of the Promoter and will be specified at the point of sale on the Website. There is no requirement to pay to enter any Competition! Each Competition has a free entry route available. The availability of a free entry route to enter each Competition means that the Competition does not fall within the definition of a lottery under the Gambling Act 2005 and can be operated legally in Great Britain without any need for a licence.
  • In order to enter a Competition, you will need to register an account with us. You can register an account online. To register an account online you will be asked to provide certain details such as email address, delivery address (which we will need if you are to be our lucky winner), contact phone number (so we can call you and inform you of your win should your number come out).
  • When playing a Competition online via the Website, you must follow the on- screen instructions. We recommend you check your details carefully, your entry to any competitions is legal means that you have confirmed that you have read and understood the Competition terms and conditions. When your order for a ticket has been placed you will receive an email to confirm your entry order into the Competition. Please note that when entering online and/or by post you will not be deemed entered on to the Competition until we confirm your entry which will be confirmed to you by email.
  • The Promoter reserves the right to refuse or disqualify any incomplete Entry if it has reasonable grounds for believing that an Entrant has contravened any of these terms and conditions.
  • To the extent permitted by applicable law, all Entries become the Promoter’s property and will not be returned.
  • Each Competition closes when the last number is taken, no more Entries after this point will be accepted. This can be seen in our store by available stock as stock levels show the remaining number of tickets that are still available.
  • All Entrants (including those entering for free) must create an account prior to entering and supply an email address to proceed in the Competition.
  • When you have placed an order for entry you will be allocated a number in sequence, i.e. the first person to enter would have the first number in the draw (if running numbers 1-40 the first person would have number 1, or should you order 3 tickets you would have numbers 1, 2, 3.) this will be the case for all competitions run.

 

  1. Competition run times.
  • Each Competition will run until tickets have been sold out. At times some competitions  will close early (before full ticket sell out), this will be at the discretion of the promoter. If a competition is closed early all entries received for the competition until the point of closer will be counted and the draw will take place as normal, this for you means a better chance of having the lucky number being drawn during the random number selection.
  • In the event that the Promoter closes a Competition early, the Winner will be selected from all valid and eligible Entries received by the Promoter prior to the date of closure, except that the Promoter reserves the right, at its sole discretion, to close a Competition early without selecting a Winner. In the event that a Competition is closed without selecting a Winner, the Promoter will give all Entrants game credit to enable them to replay equivalent Tickets in a subsequent Competition.

 

  1. Competition draws.
  • A R Fishing and Hunting Supplies guarantee that the winning number chosen will be 100% random. For this we will be using a random number generator found online. Each competition draw will be live streamed for authenticity and so our customers can be there for our draws and discover who the winner is at the same time A R Fishing and hunting supplies.
  • Each competition will have only one winner unless otherwise stated by the promoter.
  • The Promoter will attempt to contact winners of Competitions (referred to herein as ‘Winner(s)’) using the telephone numbers and or email address provided at the time of Entry. It is the Entrant’s responsibility to ensure that these details are accurate. If for any reason these details are taken down, inputted and/or submitted and/or recorded in any way by you incorrectly, the Promoter will not be held responsible for any consequences of this of whatever nature and howsoever arising. Entrants must carefully check their contact details have been recorded correctly during account sign up.
  • If for any reason the Promoter is unable to contact a Winner within 7 days of the end of a Competition, or the Winner fails for whatever reason or cause to confirm acceptance of the Prize and/or the Winner is disqualified as a result of not complying with or contravening any of these terms and conditions, the Winner hereby agrees that it will immediately, irrevocably and automatically forfeit the Prize and the Prize will remain in the possession and ownership of the Promoter.
  • All new accounts created give consent to marketing communications and will receive emails for the purpose of conveying information as to the status of their Competition, as well as any future promotions or Competitions offered by the Promoter.

 

  1. Winners details
  • The Winner / winners will be required to show proof of identification on delivery of the Prize. Any failure to meet this requirement may result in the Winner being disqualified and the Promoter retaining the Prize.
  • All Winners will be asked for their consent by the Promoter to provide photographs and/or pose for photographs and videos and have their personal details (including details of any Prize won by them) included in marketing material. If a Winner consents to the above, the foregoing photographs, videos and marketing material may be used in future marketing and public relations by the Promoter in connection with the Competition and in identifying them as a Winner of a Competition.
  • Following receipt and verification of the details requested above by the Promoter and provided that the Winner has satisfied these terms and conditions, the Winners will be contacted in order to make arrangements for delivery of the Prize.

 

  1. Competition prizes
  • The Prizes are determined, selected by all and/or some of the directors of the company and are owned by the Promoter from the date of the Competition going live on the Website to the date that the Winner receives the Prize. Details of each Prize can be found on the Website on the Competitions pages. AR Fishing and Hunting Supplies take no responsibility for the Prize awarded after delivery has taken place. Once the Winner receives the Prize, the Promoter does not insure the Prize. No insurance comes with the Prizes and the Promoter is not responsible for the Prize once it has been handed over to the Winner.
  • Delivery of the Prize to the Winner’s home address in Great Britain is free.
  • All Entrant expenses to collect the Prize are the sole responsibility of the Winner.
  • The Winner hereby agrees that all Prizes are subject to and are conditional on the terms and conditions of the Promoter, Prize provider, manufacturer and/or supplier and/or anyone that is involved in the provision or delivery of the Prize to the Winner.
  • Each Prize must be accepted as awarded and is non-transferable or convertible to other substitutes and cannot be used in conjunction with any other vouchers, offers or discounts, including without limitation any vouchers or offers of the Promoter or other Prize suppliers and/or third parties.
  1.  Winners personal details
  • Subject to the Winner’s consent, the Winner may be asked to have their photo and video taken by the Promoter for promotional purposes (Public Relations and Marketing).
  • When entering a Competition, the Entrant gives the promoter consent to use of their name, address, and/or photograph or other likeness, as well as your appearance at publicity events without any additional compensation (save for reasonable travel expenses that are approved in writing in advance by the Promoter) and as required by the Promoter.

 

  1. Limits of Liability
  • The Promoter makes or gives no representations and/or warranties and/or assurances of whatever nature and howsoever arising (whether in writing or otherwise) as to the quality, suitability and/or fitness for any particular purpose of any of the goods or services advertised, offered and/or provided as Prizes. Except for liability for death or personal injury caused by the negligence of the Promoter and/or for any fraudulent misrepresentations and/or for any events and/or circumstances to the extent that they cannot be excluded or limited by law. The Promoter shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by the Promoter, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the Prize Winner(s) and, where applicable, to any family/persons accompanying the Winner(s), or in connection with any of the Competitions promoted by the Promoter.
  • The total maximum aggregate liability of the Promoter to each Winner shall be limited to the total value of each Prize that has been won by the relevant Winner.
  • The total maximum aggregate liability of the Promoter to you shall (if you are not a Winner) be limited to the amount that you have paid to enter Competitions in the first 12 months of you playing any Competition.
  • Nothing in these terms and conditions shall prevent you making claims to the extent that you are exercising your statutory rights.

 

  1. Electronic Communications No responsibility will be accepted by the Promoter for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes. The Promoter shall use its reasonable endeavours to award the Prize for a Competition to the correct Entrant. If due to reasons of hardware, software or other computer related failure, or due to human error, the Prize is awarded incorrectly, the Promoter reserves the right to reclaim the Prize and award it to the correct Entrant, at its sole discretion and without admission of liability and the Entrant that has been incorrectly awarded the Prize will immediately at the Entrant’s own cost and expense return it to the Promoter and/or pay the Promoter for that Prize (at the option of the Promoter). The Promoter shall not be liable for any economic and/or other loss and/or consequential loss suffered or sustained to any persons to whom an award has been incorrectly made, and no compensation shall be due to such persons. The Promoter shall use its reasonable endeavours to ensure that the software and Website(s) used to operate its Competitions performs correctly and accurately across the latest versions of popular internet, tablet and mobile browsers. For the avoidance of doubt, only the Ticket recorded in our systems, howsoever displayed or calculated, shall be entered into the relevant Competition and the Promoter shall not be held liable for any Competition Entries that occur as a result of malfunctioning software or other event.

 

  1. Data Protection Notice Any personal data that you supply to the Promoter or authorise the Promoter to obtain from a third party, for example, a credit card company, will be used by the Promoter to administer the Competition and fulfil Prizes where applicable. In order to process, record and use your personal data the Promoter may disclose it to (i) any credit card company whose name you give; (ii) any person to whom the Promoter proposes to transfer any of the Promoter’s rights and/or responsibilities under any agreement the Promoter may have with you; (iii) any person to whom the Promoter proposes to transfer its business or any part of it; (iv) comply with any legal or regulatory requirement of the Promoter in any country; and (v) prevent, detect or prosecute fraud and other crime. In order to process, use, record and disclose your personal data the Promoter may need to transfer such information outside the United Kingdom, in which event the Promoter is responsible for ensuring that your personal data continues to be adequately protected during the course of such transfer.

 

  1. To enter any Competition for free, you must first create an account and then send your name, address, date of birth, e- mail address and contact telephone number on a postcard to the Promoter. Free entries must be posted to: A R Fishing and Hunting Supplies, 20 Douglas Place, Fort William, PH33 6HL and must arrive by the Competition closing date. First or second-class postage must be paid. Postal Entries are limited to one Entry per person to each Competition, each entry is to be submitted individually by postcard. The Entrant must specify which Competition draw they wish to enter. For Competitions a random number will be allocated to each free entry by the Promoter. All free Entries will be treated in the exact same way as a paid Entries. Where applicable, these Competition terms and conditions also apply to free Entries. All free entries will be processed the day they are received.

 

  1. Prize Winner Validation
  • The Promoter hereby reserves the right not give or make a Prize until it is satisfied that (a) the Winner has a validly registered Website account and/or is not in breach of these terms and conditions, (b) any and/or all amounts due or owing by you to the Promoter have been paid in full, (c) the identity of the Winner and his or her entitlement to receive the Prize has been established to the Promoter’s satisfaction (in particular, the Promoter reserves the right to request documentary proof of identity and not to give or make a Prize until satisfied appropriate proof of identity has been provided), and (d) the Promoter may require proof of age to be produced before giving or making a Prize. Prizes will not be given or made to Winners found to be under below the age of 16 or who do not hold the legal right to own such prizes in the case of restricted items (such as but not limited to firearms).
  • Without prejudice to rule 17.1 above, the Promoter reserves the right not to make or give a Prize if it reasonably suspects the occurrence of fraud in relation to a Competition.
  • The Promoter may, at its absolute and sole discretion, give or make available a Prize to a person whom it is satisfied is the duly authorised representative of the Winner acting under a lawfully executed power of attorney or other equivalent authorisation.

 

Price Match Policy:

 

  • Product must be identical, in stock and available for immediate delivery.
  • Price match must take into account any additional shipping or membership charges.
  • Applies to bona fide retailers websites and most recently published advertising only.
  • Does not include any auction websites such as eBay or any retailer based outside the UK.
  • Excludes advertising errors, discontinued items, clearance items, used or shop soiled goods.
  • We reserve the right to check all details with the other retailer before matching prices.
 
 

Returns on Special Offers

 

If an item bought under a Special Offer, Promotional Incentive or as part of an Outfit is subsequently returned the Special Offer may no longer apply and the refund will be adjusted accordingly. 

We will give you the best deal we can in the circumstances, but we will have to take into account the impact of a return on the original offer. 

If the item is exchanged for another that would have been available under the terms of the Special Offer no adjustment will need to be made. If the exchange is for an item of similar value outside the terms of the original offer then any adjustment is at our discretion.

 
 

Further Contact

 

All queries should be emailed to sales@arfishing.co.uk

we generally deal with all queries within 48 hours. If we need to investigate your query further we will advise you.

 
 

Making A Purchase

 

Making a purchase could not be easier. 

We accept payments from all major credit cards and PayPal. 

We would like to make it clear that when a customer makes a purchase online that they are aware that they are agreeing to a legally binding contract. 

When confirmation of an order is received, this is to indicate that we have received your order. It does not confer that a contract exists between us. A contract of sale only exists when your order has been confirmed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. 

Any technical problems please do not hesitate to contact us on through any of the methods in the 'Contact Us' section at the bottom of our website.

 
 

Shipping And Handling

 

 

The correct charge will be applied before dispatch for all UK Orders.

Qualifying orders of £40 and over when delivered to UK mainland will have the option of free shipping. Please note, some items are excluded from eligibility such as Gift Cards/Vouchers. Next Day services will be charged at the standard rate. 
 

**Please note during any free shipping offer, should you return an item for exchange, the exchange shipping charge will be applied. In this case normal shipping rates will apply. Please do not hesitate to contact our returns department returns@arfishing.co.uk if you require further information**

 
 

Delivery Schedule

 

 

For standard delivery, please allow up to 5 working days from date of order, although this may vary throughout the year depending on demand. 

Please note that we cannot deliver to a PO box address. We apologise for any inconvenience this may cause 

Note: All orders must be signed for and cannot be left in a predesignated area without a signature.

 

 

 

Back Orders

 

Any item marked as "Temporarily out of stock" or "Ordered on request" will be placed on back order and may delay your order. We may have to contact you depending on availability at our suppliers.
Any out of stock items will be kept on back order if the total value exceeds £10. Items totalling less than this will have to be re-ordered. We will keep items on back order for you unless you specify otherwise. 

 

 
 

Credit Card Security

 

 

The site uses 100% secure encryption techniques for transferring your credit card details during a transaction! 

 
 

Guarantee

 

 

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee for goods returned in the original condition and packaging, please also include proof of purchase. This only applies to orders placed over internet and through Mail Order Catalogue.

 

 

Reaching Us

You can reach us by E-Mail to sales@arfishing.co.uk 

 

 


 

Sale of Restricted Goods

 

AR Fishing & Hunting Supplies will not sell restricted goods such as knives or ammunition to anyone under the age of 18 years. We ask you to confirm this when you order. We reserve the right to ask for a form of ID from the customer at the time of delivery to confirm they are aged 18 years or over.

No contract shall exist between us and anyone under 18 who attempts to order or to receive delivery of knives, ammunition or any other restricted item, or where we expect the order is being undertaken on behalf of a person under 18 years. Where any doubt exists about the age restriction being met then any invitation to buy will be cancelled and no delivery or sale will exist.


 

Privacy Policy

 

AR Fishing & Hunting Supplies do not disclose buyers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. 

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Privacy Policy

 

AR Fishing & Hunting Supplies do not disclose buyers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. 

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes