Shipping terms

Shipping And Handling


The correct charge will be applied before dispatch for all UK Orders.

Qualifying orders of £40 and over when delivered to UK mainland will have the option of free shipping. Please note, some items are excluded from eligibility such as Gift Cards/Vouchers. Next Day services will be charged at the standard rate. 

**Please note during any free shipping offer, should you return an item for exchange, the exchange shipping charge will be applied. In this case normal shipping rates will apply. Please do not hesitate to contact our returns department if you require further information**



Delivery Schedule


For standard delivery, please allow up to 5 working days from date of order, although this may vary throughout the year depending on demand. 

Please note that we cannot deliver to a PO box address. We apologise for any inconvenience this may cause 

Note: All orders must be signed for and cannot be left in a predesignated area without a signature.



Back Orders


Any item marked as "Temporarily out of stock" or "Ordered on request" will be placed on back order and may delay your order. We may have to contact you depending on availability at our suppliers.
Any out of stock items will be kept on back order if the total value exceeds £10. Items totalling less than this will have to be re-ordered. We will keep items on back order for you unless you specify otherwise.